Dropoff FAQ
What is a Dropoff?
Dropoffs on Pikup allow merchants to schedule visits to your community. When local restaurants and grocery stores do this, it helps generate business for them and saves you money!
How much does a dropoff cost?
Because Pikup groups deliveries together with your neighbors, it's 100% free with no fees.
Does Pikup markup items?
No, Pikup does not mark up items you order.
When do I need to place my order?
You can order up to the stated cut off time in the Pikup app.
Do I need to be home for the dropoff?
Yes, please meet staff at the designated dropoff time.
Join the neighborhood Costco dropoff
Learn more about the future of neighborhoods
Join the Scheduled drop-off
Open the app and tap "Join" to add your order to the scheduled Pikup.
Confirm your delivery address and add items
Select your delivery address. Then tap "Add an Item" to start your order.
Add payment details
Add your payment details to cover the cost of your items
*PAYMENT DETAILS ARE NOT STORED WITH PIKUP AND ARE PROCESSED THROUGH OUR PARTNER STRIPE.
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